Customer Testimonials
Within 4 months I purchased 2 new cars from them. My experience with these guys was beyond the 5 stars customer service. They deserve this positive review. First car was Grand Cherokee back in April and the 2nd car Challenger Scat Pack 2021. As we all know everyone hates the routine and the procedure of buying cars and it's exhausting. These guys made it simple and easy and straightforward. Abraham is the go to man , he's a typical sales man, he can sell you a car even if you don't wanna buy a car haha. Both of my new cars are ...
They took care of the issues of my car. They were timely and professional. I had a bad experience with another dodge dealership but this place made up for it
Excellent customer service.I went in for a recall and the service was super fast.
Fast, friendly service. Great experience all around. Work was finished prior promised, and they even washed my car! Chris kept me fully updated with progress, etc.
Abraham found us the right truck A beauty / so nice! We are so happy with it, its hard Thanks again, instantly family Loving the Jeep family God bless the USA
It was a pleasant experience. They greeted me, they took care of my car service , in a good and timely manner. The dealership was clean and exercised good social distance during my visit.
Highly professional sales and finance staff. The experience was smooth and stress free negotiation. I recommend to anyone in the greater Sacramento area to purchase their vehicles at Folton Dodge.
This dealership currently has a 2 rating on Cars.com reviews, but my experience was 5 stars. Okay, there were a few minor hiccups, but that is how things go…buying a car is not going to be a problem-free experience. What is important to me is the level of customer service I receive from the dealership when those hiccups do occur. That is where this place shines. Elias (Eli) Bayan was fantastic! Eli was very responsive to my issues and made sure that the hiccups were addressed immediately and professionally. My entire experience working with Eli was a pleasure and I ...
Despite reading all these negative reviews (some even entered twice) I decided to give this Dealership a chance, as they had the car we desired at the price we were able to pay. In fact we were so committed to purchasing this vehicle after several phone calls with Greg, we drove 3 hours from S.F. to Sacramento. Our original fears were totally unfounded. When we arrived we were greeted by Greg, (who was like a long lost relative you know very little about but the connection is there) who then introduced us to John, who walked us through the process ...
I just left the Sacramento Dodge dealership and my experience was with Will from service and on top of being such a great guy, he took care of all my needs for my jeep Rubicon. I can't recommend highly enough. I know that going to a dealership can be hard sometimes but he made it smooth and easy. Thanks well, I appreciate all you did
I came to the dealership, not expecting to leave with a car that day. I don’t think I could have done it without Drew. He made sure that I would be leaving with a car. He got me the best deal on a 2015 Civc with only 30k miles. And I’m in love with it! I’m extremely happy with my car purchase here. I would definitely recommend going to Drew to get you a new car, he’s the best!
I did my search on line, found the vehicle I wanted. The dealer was quick to respond to my inquire and set up a time best for me to meet me I did my credit application on line so by the time I arrived to the dealership everything was ready so less than hours I was back on the road in my new vehicle. Ron Abbott and Richard Owen were super fast and great customer service!
In the first instance, Eddie Malloy in the Internet Sales Department was a joy to deal with and extremely straightforward. Then, his colleague, Alan Steinberg continued to exceed our expectations with his level of customer service. Auto sales at dealerships can occasionally be an unpleasant game that's played, but with Eddie and Alan and the rest of the team at Sac Superstore Dodge, there were no games. These guys are class act straight shooters. I am happy to offer my recommendation without reservation.
The guys down at Sacramento CDJR are fantastic! I started out looking for information on a car, 2015 Dodge Charger R/T, and got a call and email within 24 hours. Chris, the salesman, knew everything about the car and was respectful and polite in the decision making process. The guy who crunched the numbers, Michael, made us a fantastic deal for my trade in and on the Charger. I traded in my 2016 Corolla S and got more than what I was expecting. Purchasing the Toyota seemed like a headache with haggling to get anything. Michael made the process simple and easy ...
I have been trying to talk my girlfriend into letting me get a Challenger. Juan helped me get a great price and was very transparent and knowledgeable. He had encyclopedic knowledge of every I asked about and let me test drive as many cars as I needed to. His level of service is what I would expect from Mercedes Benz or Lexus. I just wish it didn't take so long to do paperwork. I was almost late for my dinner date. Everything was as fast as it could be, it just sucks to do business in California.
Ron Abbott made the whole thing easy.He was ready for the test drive when I arrived, worked out the financing, turned me over to Richard and I was out the door and on my way home in my new truck.Thanks to both.....
Ron Abbott was great to work with and I felt he was fair and honest. These two qualities were most important to me in the purchase of a vehicle. Thanks
Ron helped get me into the car I really wanted! The color, options, and price were right. There was no pressure, albeit I went there with an intent to buy if I could get certain conditions met. Great day of car buying!
This dealership went beyond what I expected, from sales & warranty to service. Appreciated them helping me find something to call my own, it helped to feel I was working with above board trustworthy people. They way they treated my granddaughter shows they are family oriented as well. Applause! Shop here, that's an affirmative.
Our experience was the best we've ever experienced from a dealer. There was no hassling from our salesman, Blake. He was honest, and worked hard to get us exactly what we wanted. Nick, and Bear were professional, caring and quick to finish our deal. We left the dealership feeling 100% satisfied! Love our new 2016 Grand Cherokee Overland! Thank you!
My salesman Blake Schneemann was honest and straightforward. The dealership was clean and friendly. Great consumer experience. They were awesome through out the whole experience.
We decided to go in search of a new car. We knew exactly what we wanted and what we wanted to pay for it. They found the car we wanted and after a little negotiation, we got the payments we wanted. They really worked with us and gave us the impression that they really valued our business. The process took a little longer than we were prepared for (we have two little kids) but the experience was great. Blake was very down to earth and did all he could to get us this car, even offering to pick it up ...
I really appreciate everyone's willingness to be of service. It really was a game changer for me. I would definitely recommend my friends and family to the shop here. Thank you you once again. God Bless.
I have been looking for a challenger srt in plum crazy purple for some time now. After emailing several dealers. I was contacted by Chris Cuevas at sacramento dodge. He was extremely knowledgeable and walked me through the process of ordering. The price was fair. the sevice was great. it arrived 2 weeks early. GREAT SERVICE.
I went into Sacramento Jeep because I was looking for a Jeep Rubicon I was unsure if I was even ready for a car but I had my mind set on this particular one and I was looking at many dealerships and I came across this location and I just wanted to see what I was looking at and the prices. Ron Abbott helped me and hooked me up with the best deal that I could not resist so I ended up buying the same day and could not be any happier. I recommend this location and Ron--his level of ...
I bought my first car here on New Year's Eve !! I thought I would be hours and hours in there looking around but I was in and out driving in about two hours!! Brand new 2016 Jeep !!! Very happy with my jeep!!! Nice people all around! Lue was very nice and helpful went out in the cold and found me three cars to pick from and worked hard to get me a deal I could afford!!! Would give him and everyone a million stars!! I would select more people but I can't remember their names :/ the finance guy and ...
Ron Abbott was great!!! He worked hard to get me the price I wanted, helped lay out financing/rebate options, all with a can-do attitude.
Great! Perfect vehicle at the price we wanted. Two hours in and out. Drove three hours just to see them. I would recommend to all.
We were looking for a new Ram 1500 with a specific set of options. We stumbled upon Sacramento Dodge on the internet, and saw a truck that fit our list. We called the lot, and got paired up with Chris. By far the best in his field. He bent over backwards just to help us with back and forth phone calls before we were able to come to the lot. They were scheduled to close early for the holiday on the day we arrived. Because of traffic, we ended up being late, but Chris stayed there just to help us. Once ...
I have bought several new vehicles from Chris. So far so good. Great service and a quality product. I have also referred many friends and family who have also purchased vehicles and have had a great experience.
I did my search on line, found the vehicle I wanted. The dealer was quick to respond to my inquire and set up a time best for me to meet me and answer any questins I may have. I did my credit application on line so by the time I arrived to the dealership everything was ready so less than hours I was back on the road on my new vehicle. Ron Abbott and michael Sheets were super helpful
I went into the Sacramento Dealership to purchase a new vehicle. Initially, I was looking to trade in my Ram 1500 Sport Crew Cab for the new Chrysler 300S, but I decided to go with the new Ram 1500 Crew Cab 4X4 Laramie. Ron Abbot was super patient and he was able to get me a great deal on a my new truck. I couldn't be happier with my new purchase.
Ron was more than helpful with our purchase today of our 09 Jeep Wrangler came in on his day of to help us with the purchase, and hit a Home run win it cam to keeping it in our price range. Recommend him to any serious buyers.
I order a cat from Chris. He kept me informed on its progress. When receiving the car he took care of me and the car. H even hid the car from the crazies. I would definitely buy from him again.
I got my shaker from Chris I flew in from Abq. N.M. and he meet me at the airport and took me to my new car.He is a great salesman and I would recamend him to anyone for there car or truck needs
I bought a truck early in the year,Chris was the best. I cant say enough about the guy. Fist time I ever had (what I would consider a great experience) at a car dealer before. It worked out so well that,my girlfriend went back a couple months later and bought a car from him. First time in my life,That i trust a person in that industry! Chris is Awesome!
From start to finish Chris's professionalism and honesty were top notch. I started my seach on the internet and almost completed the entire process via email. As a busy professional I wanted my buying experince to be 99% done by the time I got to the dealership. He made this happen. When we walked into the dealership we felt that Chris had our best interest at hand. Chris - you make the car buying experience a great one! I will be referring my friends and family to you!
If that isn't enough to come back I don't know what is! Keep doing work Chris! I Enjoy the atmosphere and selection. ??|||||||?? #jeeplife
Chris Cuevas went above and beyond to help me purchase my new dodge ram. He was very knowledgeable and worked with me on all of the incentives dodge was offering. In addition he personally delivered my new truck from Sacramento to Orange County. I have many large dealerships close to me in Orange County but I bought the truck in Sacramento because of Chris and the excellent service he offered. I left feeling I got a really great deal. Thanks Chris.
I had a great experience at Sacramento Chrysler Dodge Jeep dealer. Sales associate Ron Abbott's was awesome , he worked with me and my husband very patiently he made sure that whatever our hearts desire. He did his best to come through. Ron did and dint give up on our situation.Ron did a very good job and we're very satisfied with the outcome I would recommend this dealership and Ron Abbott anytime.
Just purchased a new Dodge Ram 1500 from Ron Abbott. He worked with us to find just the right truck in our price range. Ron was also able to get us a few add-on's which made this purchase that much better. Rich Owens in finance was just the best.... Would recommend both of these employees to anyone looking for a great deal with no hassles. Thanks Sacramento Dodge for taking such good care of us. My only complaint was the detailing - outside looked good but they didn't clean the bed of the truck nor did they open the ...
Ask for Ron Abbott-- he's the gold standard. I had been looking for a Jeep Grand Cherokee Altitude for over a month. I knew exactly what options and color I wanted and located vehicles matching what I wanted at six different Jeep dealerships in northern California. I spoke with sales reps at each dealerships and received a quote from each. In the end, I could have saved myself a lot of time if I had started with Ron from the beginning. He's a no nonsense guy and provided a great car buying experience. Besides buying a home, buying ...
Customer service was great and straight to the point I would most definitely recommend this dealership and mostly Ron for for his service and patience
I would like to take a second to thank Jaime Sprague for such a wonderful car buying experience. My Chrysler 300 was in for service, but I always wanted a Challenger RT. Now that the kids are grown, it is time for a muscle car again. While waiting, I browsed the Sacramento Dodge website and found the Challenger RT I liked. I filled out the contact information and in no time at all, I was contacted by the Fleet Sales Manager, Michael Sheets. He assigned Jamie to me and before you know it, I am driving home in my Challenger RT. ...
Ron Abbott was so patient and great help. We went in with something specific in mind, and he found us something even better. In love with our new SUV.
The guys here are awesome. Everyone is friendly and very welcoming. Thank you Ron Abbott! You rock. It was my first major purchase and Ron totally took the stress of my shoulders. Came in from Reno and the trip was very much worth it. Thank you so much again for all your help!
My salesman Chris Cuevas was awesome!! Hands down this guy knows his brand! Very knowledgeable. Every question I had he had the answers. He takes the time to talk to you about the little details most dont even bother with! I hate working with sales people for the most part because all they want to do is SELL. They don't care what your buying as long as you buy from them! Now Chris I got a different vibe, he wasn't just trying to sell me a car, he was making sure I was happy with what I'm ...
My salesman was Jamal a real friendly guy, also he grabbed a golf cart to drive us around the lot, being on crutches I found this really helpful. I was already wore out from walking previous dealer lots throughout the day. Jamal and the Manager Cash really bent over backwards to get me in the car I wanted, and didnt pressure me to get something different unlike pretty much all the previous dealers I had been to throughout the weekend. The financing guy "Bear", who fits his nickname by the way, was also real friendly and made it ...
Our salesperson, Ron Abbott, was fantastic! Ron helped us get exactly what we wanted from start to finish. He was friendly, professional, knowledgable and worked with us to get the best deal possible. We love our car and are super happy with our experience.
I went in looking for a Jeep Patriot, not planning on buying. I was greeted and helped by Lue. He was very knowledgeable about the vehicle. He was not pushy or overbearing. I ended up buying a Jeep Patriot. The whole transaction took very little time and was extremely easy, I would completely recommend Sacramento Chrysler, Dodge, Jeep, Ram for anyone who is considering buying a car.
I defiantly recommend Sacramento Chrysler Dodge Jeep Ram. This was the best buying experience I've had. I walked in to test drive the car I was interested in and walked out with the care two hours latter. I didn't feel obligated to buy the car. Definitely buying my next vehicle from them!
I gave a 5 star because when I got there everyone onf the staff greeted me with a warm welcome made me feel comfortable. Ron Abbott did a great job on working with me and helping me through the whole process he also gave me some good laughs his customer services skills alone are a 5 star. Thank you.
I found Sacramento Chrysler Dodge Jeep Ram to be exceptionally friendly and easy to do business with. Ron Abbott was a true professional and lived up to all of his commitments. I will certainly recommend this dealer to my family and friends in the future.
Walked in gave them a stock number for the vehicle we wanted to see, a few hours later drove home in our new truck. It was just a great experiance all around and Lue Padilla was a great sales man to work with.
We drove 2 hours to get to Sacramento Chrysler Dodge Jeep Ram. When we found what we wanted, we dealt with 1 salesperson Ron Abbott, who was knowledgeable about the vehicle and made us feel comfortable with our purchase. We the dealt with Bear in credit, who was also awesome and made feel comfortable.
Found a used car listed by this dealer on the internet. E-mailed for info and an appointment, e-mails answered by Mike Sheets quickly both times. Visited the dealer and was greeted by Ron Abbott. Ron was very helpful without being pushy. Great guy, great salesman. Putting my deal together took a little time and effort, but Ron stayed with it and it all came together. I ended up with a good car at a great price. Two other fellows processed paper work, Michael, and Bear, (hope I got your names right) both friendly and helpful. All in all a great ...
I am a 86 year old person, an been buying cars since 1945 this is the first time I enjoyed buying a van. I met Ron Abbott the sales person and he took lots of time with my wife an I an listened to just what type van we wanted.. His boss an the final man all were all outstanding. We will send others to your place to buy a vehicle.
Took longer than expected but was able to get a great deal using the Internet special offers. I enjoyed working with Ron while asking for free stuff
I don't want to get too emotional here but I cannot even begin to express how happy I am that we found Sacramento CDJR. Our family has had many, many challenges in the past year. God fixed one of our challenges by leading us to your lot and hooking us up with Ron Abbott. I've been to car lots where people are so impersonal, or pushy. Just by asking us a few questions he was able to lead us to a better car than we thought we'd be able to get in our current situation. He's ...
I am a LE Professional and a prior service Marine Corps veteran. I believe that neither of these personal career choices afford me any special treatment or opportunity. They do however show that I am a working man. I started my truck shopping "adventure" at Elk Grove Dodge (Lasher's 8575 Laguna Grove). That was the worst car buying experience I could imagine. I then found Ron Abbott at Sacramento Chrysler Dodge Jeep Ram. I contacted him via email in regards to a truck I had found on their website. Ron was quick to respond and did so in ...
With Ron Abbott's help, I found my truck online. I live too far away to "run down and look", so most of the sales arrangements were made over the phone. I drove to the dealership the next day, a three hour drive. Ron, Michael ?, Michael Sheets and Bear made the purchase of my new Ram a breeze. Fastest new car purchase ever for me. Ron was quick, considerate and kind. Very knowledgeable on the truck I purchased. I appreciated the time Bear spent explaining the financial paperwork!
RON ABBOTTS VERY KNOWLEDGEABLE ABOUT INVENTORY. WORKS SMART! VERY PASSIONATE ABOUT HIS JOB! I WOULD BY FAR RECOMMEND HIM TO MY FAMILY AND FRIENDS! GO RON!
I got great service from this dealership!! Went in for an appointment and they took great care of me. Thank you so much. I hope what I had to say helps all of you out there!!!
i shopped primarily online and after great online service, when I came in they had exactly what I had outlined I wanted and in my price range. The whole experience from test drive to purchase was fairly quick and everyone I dealt with was awesome and not pushy. I would definitely purchase from there again, and recommend that my friends and family check them out as well!
My experience with this dealer has been nothing but great . They care about us! The consumer . After we drive off they could forget all about us there deal is done . But they take it so much further then that . Their caring goes straight to the service department where you are treated like gold .After I left the service dept. I felt as though I had known Tom Jarboe all of my life and he was my best friend . Oh yes then the Manager calling me up to make sure that my needs were met and that I was feeling like ...
I was walking through a super store buying food in bulk and thinking to myself that I need a new car. I was so over driving my big Dodge Ram that I previously purchased at Sac Chrysler Dodge etc. Because the guys at Sac Chrysler were so cool the last time, I decided to go back to them again to see if I could trade in my truck. I went to the website and completed a pre-approval application online. Ten minutes later I received a call and had an appointment to meet with Chris. Chris suggested I take a look ...
very happy with the way our salesman took the time with us buying our Dodge Dart very pleasant working with the dealership we love our new car.
SALES PERSON, RON ABBOTT VERY PROFESSIONAL AND ALL ASPECTS OF SALE WERE HANDLED EFFICIENTLY MAKING OUR PURCHASE A VERY PLEASANT EXPERIENCE. SERVICE DEPARTMENT HANDLED THE LATER INSTALLATION OF TOW PACKAGE WITH COURTEOUSLY AND TIMELY.
I was treated well from the moment from the first email to the dealership to the visit to the dealership, to the response when I informed them of purchasing another brand of vehicle. I would like to especially acknowledge Ron Abbot who spend time with me at the dealership and on the phone and email, even on his day off. I would recommend anybody looking for their products to give them a chance
Jamal helped me buy a new Jeep. He showed me features of the car I would never have found myself. Today he helped me solve a small issue I have had with the dealer for 5 months. I will buy another car from him.
Very pleasant experience wish no pressure and a large inventory My salesman was Ron Abbott and he was kind and helpful. The finance manager was also very pleasant and helpful. I started by email with Chris cuevas but he was off in Sunday so his partner Ron helped me. Chris was also helpful by answering all my questions
Ron Abbott was an outstanding representative of your company whose professional, ethical, trustworthy, and friendly manner will cause us to recommend your company to all our friends and make us lifetime clients.
I went in looking for a great truck at a great price and an affordable payment....and walked out with all those items on my list checked out and plus!! Great help and never felt pressure to do anything i didn't want....i def recommend this place! Special shout out to the internet guys!!
Jose has redeemed himself. My last experience was horrible but this time was much better. I originally was set up with an advisor who seemed like he wasn't interested in my problem but Jose took over. I wasn't looking forward to the same experience as the last time but Jose apologized for the last time (transmission recall) and took care of business. He shared his frustrations with rattles in the speaker department and said he would not stop until it was fixed. He made it happen. Thank you Jose.
They are so understanding and work with you. I feel so relived that I got what I wanted Ron made this a smooth transaction. Thank you soooo much.
The whole experience from the start to finish was stress free and an enjoyable experience. I loved the way the dealership was willing to work with us to get the deal done.
They are truly SAINTS come xxxx or high water no matter what.. Thanks Jeffrey once again You both f***** rock....... God is good all the time
My husband emailed Mr. Abbott back and forth a few times. He established that the van we wanted to see was available and the price was right. When we arrived the first time, Mr. Abbott and the van were waiting for us. We went home to chat one more time. It's a big purchase, and it needed to be right for us. Mr. Abbott didn't pressure us, but welcomed us back the next day. He is honest and the experience was enjoyable. I would recommend him to any of my friends who were buying a car.
Overall, our experience at this dealership was a good one. We liked our salesman, Rey, as he was very hospitable and friendly. He had a good sense of humor and was attentive to what we were saying. Rick, who helped us with the financial aspect of the sale was equally as attentive and humorous. These employees were friendly and willing to work with us. We didn't walk away with exactly the price we were looking for but, after communicating back and forth, we mutually agreed on a different reasonable price. The most difficult aspect of our experience was the ...
From the 1st time I talked to Ron Abbott on the phone I liked him. When we met in person I liked him more. He was perfect for my wife and I as we don't enjoy buying cars. I could learn to enjoy it more now after this experience. The 2015 Jeep Cherokee was Better equipped and was a much nicer car than we hoped for. Everyone at the dealership Gets 10 out of 10!
First time at this dealership n I have been through many. Best experience I have had at a dealership. My Son purchased a new car. No sales pressure, Best salesman is Ben Wills. He was exceptional n I wish all salesmen would deal this way!
My experience with Sacramento Chrysler Dodge and Jeep, was excellent the salesperson (Richard) was great he and management had me out with a beautiful chrysler 300 in a little under 2 hours. This was the quickest sales service I have had in a car dealership. They all were great very friendly and did not try to put pressure on the customer to purchase any vehicle but wanted you to get the vehicle you wanted. The service person (Andy), was very helpful with showing me how the accessories worked in the car and made it a point that if I needed any assistance ...
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